Where does artwork run?
Hosting location
The technical location follows your requirements and existing infrastructure.
- Your own server
- Your data centre
- Closed intranet
- Dedicated hosted instance
Operations & implementation
A reliable path from setup to daily operations.
Open source gives your organisation a choice: operations within your own IT team or technical support directly from the development team. The right model is the one that fits your capacity.
Three questions for your operating model
Define location, responsibility and support.
Infrastructure and support are not a fixed package. You can decide which responsibilities stay in-house and where outside support creates capacity.
Who is responsible?
Technical operations
Responsibility remains with your own IT team or is assigned directly to Caldero Systems as the development team.
- Your IT team
- Caldero Systems as development team
How much support do you need?
Support level
The scope remains flexible, from an independent start to complete technical operations.
- Documentation & community
- Implementation & migration
- Training & support
- Ongoing operations
The software remains the same in every combination: all modules, your own data and no provider lock-in.
Open paths
Your own IT team or direct support from development.
Organise operations entirely within your organisation or hand selected tasks through to full technical responsibility to Caldero Systems.
Run it yourself
For organisations that want to organise installation and ongoing operations independently.
- No licence fees
- Free infrastructure choice
- Updates, backups and maintenance in-house
- Technical repository documentation
Work with Caldero Systems
The development team can take on selected tasks or complete technical responsibility.
- On your or provided infrastructure
- Updates, backups and monitoring
- Support directly from development
- Migration, training and further development
From idea to daily work
Implementation starts with your workflows.
Not every module needs to launch on day one. A clear starting point, confident key users and gradual activation create a sustainable introduction.
- 01
Orient
Define goals, participating teams and a useful starting scope.
- 02
Set up
Prepare infrastructure, roles, permissions and the organisation’s core structure.
- 03
Bring data across
Review, map and migrate existing data in a controlled process.
- 04
Try it in practice
Key users work with real workflows and refine the configuration.
- 05
Expand
Further teams and modules join when the organisation and its data are ready.
Technical rider
What reliable operations need to clarify.
Every production setup needs clear responsibilities, regardless of the chosen partner. These topics therefore belong on the table early.
Infrastructure & access
Servers, network, domain, certificates and availability are planned around the organisation.
Identity & permissions
Local accounts, LDAP/Active Directory or OIDC/SSO meet fine-grained permissions in artwork.
Updates & backups
Responsibility, rhythm, retention and recovery are agreed clearly.
Monitoring & support
It is clear who detects incidents, prioritises them and works with the responsible people.
Data & integrations
Migrations, API, Sage, exports and calendar subscriptions are considered as one system.
Further development
New requirements can be built internally or developed together with the open project.
Service package · directly from development
Caldero Systems as your partner.
If you want to outsource technical and organisational responsibility, Caldero Systems can support artwork from the first data import through to ongoing operations. No custom development engagement is required. The team works on the source code every day, connecting operations, support and any future development without detours.
- Development team behind artwork
- Consulting, setup and operations from one team
- Migration from legacy systems and individual data sets
- Managed hosting or operations on your infrastructure
- Updates, backups and technical monitoring
- Direct support with a dedicated service contact
- Training and workshops for key users and administrators
- Service without requiring custom development
- Individual development and integrations
The service package can be used independently of any custom development. artwork remains open source, your data remains transferable and the operating model can still be changed.
View the service offerExplore artwork for your organisation
Bring a workflow you would like to organise better.
During the demo, we map your questions to the relevant areas and show those functions directly in artwork.
- Discuss one of your workflows
- Explore the relevant modules
- Clarify rollout and operations